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Items where Author is "Susanti, Christina Esti"
Susanti, Christina Esti (2024) Impact of Item Quality and Perceived Risk on Loyalty through Purchase Decisions on Hygiene Products in Surabaya: COVID-19 Perspective. Journal of Chemical Health Risks, 14 (2). pp. 331-340. ISSN eISSN: 22516719, pISSN: 22516727
Aziiz, Fahmi Abdul and Susanti, Christina Esti (2024) The Influence of Job Satisfaction and Organizational Commitment on Turnover Intention through Job Stress in Inpatient Nurses at Dr. Soetomo Hospital in Surabaya in the New Normal Era: (Internal Marketing Review). The Influence of Job Satisfaction and Organizational Commitment on Turnover Intention through Job Stress in Inpatient Nurses at Dr. Soetomo Hospital in Surabaya in the New Normal Era: (Internal Marketing Review), 12 (2). pp. 828-846. ISSN pISSN: 2051-4883, eISSN: 2051-4891
Susanti, Christina Esti, Suwito, Benny, Handayani, Wahyu Prabawati Putri, Tresyanto, Citra Anggraini and Octavia, Cecilia Dwi (2024) Environmental Ethics Theory and Green Consumer Theory in Laudato Si' (Literature Review). Kurdish Studies, 12 (1). pp. 4762-4787. ISSN pISSN: 2051-4883, eISSN: 2051-4891
Suryakrisna, Adrian and Susanti, Christina Esti (2024) The influence of attractiveness and expertise of influencers towards purchase intention mediated by brand image in the erigo clothing line brand in Indonesia. Technium Social Sciences Journal, 53. pp. 259-279. ISSN 2668-7798
Dewi, Ketut Okky Sofhia and Susanti, Christina Esti (2023) The Implementation of the Theory of Planned Behavior (TPB) in the Use of Electric Motorbikes in Surabaya. International Journal of Social Science and Human Research, 6 (12). pp. 7064-7975. ISSN pISSN: 2644-0679, eISSN: 2644-0695
Handayani, Wahyu Prabawati Putri and Susanti, Christina Esti (2023) Pendampingan Penyusunan Strategi Pemasaran Sebagai Dasar Menghadapi Persaingan Untuk Keunggulan Bersaing Pt Bank Kb Bukopin Cabang Madiun. Share: Journal Of Service Learning, 9 (2). pp. 115-121. ISSN p-ISSN 2338-7866 e-ISSN 2655-4720
Indrawati, Lilik, Susanti, Christina Esti and Ardhanari, Margaretha (2023) Attitudes Mediate Trust on Consumer Intentions to Use Traditional Chinese Medicine in Indonesia. International Journal of Economics and Management Studies, 10 (7). pp. 13-18. ISSN 2393–9125
Setiawan, Pandu Agung, Alim, Andyco Nicky, Budianto, Herman, Santoso, Joan, Setiawan, Esther Irawati, Susanti, Christina Esti and Rachmawati, Dyna (2023) Cloud Computing Based Group Buying Marketplace. Cloud Computing Based Group Buying Marketplace, 8 (9). pp. 14-21. ISSN 2455-7137
Susanti, Christina Esti, Srimulyani, Veronika Agustini ORCID: https://orcid.org/0000-0001-7820-1097, Hermanto, Yustinus Budi and Waloyo, Lorensius Anang Setiyo
(2023)
Building public satisfaction with marketing communication strategy and service quality.
Jurnal Manajemen Komunikasi, 7 (2).
pp. 136-156.
ISSN pISSN: 2548-3242, eISSN: 2549-0079
Susanti, Christina Esti, Hermanto, Yustinus Budi and Suwito, Benny (2023) The Effect of Tourist Destination Image (TDI) on Intention to Visit Through Tourism Risk Perception (TRP) of Covid-19 In The Tourism Industry In the New Normal Era in Indonesia: Case Study in East Java. The Effect of Tourist Destination Image (TDI) on Intention to Visit Through Tourism Risk Perception (TRP) of Covid-19 In The Tourism Industry In the New Normal Era in Indonesia: Case Study in East Java, 16 (3). pp. 1-17. ISSN eISSN: 1911-8074, pISSN: 1911-8066
Susanti, Christina Esti, Suwito, Benny, Handayani, Wahyu Prabawati Putri, Tresyanto, Citra Anggraini and Octavia, Cecilia Dwi (2023) The Influence Of Laudato Si’ Cognition On The Interest In Green Consumer Behavior: A Review Of Ethics And Green Marketing In The Theory Of Planned Behavior (Case Study On Aptik Students In Indonesia). International Journal Of Applied Sciences & Development, 2. pp. 212-226. ISSN 2945-0454
Gunawan, Hananiel M, Supit, Henky and Susanti, Christina Esti (2022) The Effect Of Internal Environment, Knowledge Management, And Dynamic Capability Toward Innovative Capability And E-Business Performance On Clothing Online Business In East Java, Indonesia. International Journal Of Science And Business, 11 (1). pp. 83-96. ISSN 2520-4750
Suwito, Benny, Hermanto, Yustinus Budi ORCID: https://orcid.org/0000-0002-4117-5750, Susanti, Christina Esti and Ferdinand, Bernadus Aris
(2022)
Pentingnya Metodologi Penelitian Dalam Pastoral Berbasis Data di Keuskupan Surabaya.
Jurnal Komunikasi Profesional, 6 (1).
pp. 79-94.
ISSN 2579-9371
Gunawan, Hery and Susanti, Christina Esti (2021) The Influence of e-Servqual toward e-Word of Mouth through e-Customer Satisfaction and e-Customer Trust in e-Commerce Apparel in Surabaya. The Influence of e-Servqual toward e-Word of Mouth through e-Customer Satisfaction and e-Customer Trust in e-Commerce Apparel in Surabaya, 24. pp. 517-525. ISSN 2668-7798
Susanti, Christina Esti and Tedjasuksmana, Hendra (2021) The Effect of Hedperf (High Education Performance) on Cognitive Outcomes Through Quality of Student Experience in Higher Education Institutions Accredited (Aipt) a in East Java. The Effect of Hedperf (High Education Performance) on Cognitive Outcomes Through Quality of Student Experience in Higher Education Institutions Accredited (Aipt) a in East Java, 60 (3). pp. 55-67. ISSN 2307-4531
Susanti, Christina Esti and Tedjasuksmana, Hendra (2021) The Effect of Hedperf (High Education Performance) on Cognitive Outcomes Through Quality of Student Experience in Higher Education Institutions Accredited (Aipt) a in East Java. International Journal of Sciences: Basic and Applied Research (IJSBAR), 60 (3). pp. 55-67. ISSN 2307-4531
Primananda, Bunga Ayu and Susanti, Christina Esti (2021) The Effect Of Brand Ambassador And Product Quality On Purchase Decision Through Brand Trust Of Mie Sedaap In Surabaya. The Effect Of Brand Ambassador And Product Quality On Purchase Decision Through Brand Trust Of Mie Sedaap In Surabaya, 8 (3). pp. 55-61. ISSN 2394-9333
Susanti, Christina Esti (2021) The Effect of Push Motivational Factors and Pull Motivational Factors on Tourist Loyalty Through Satisfaction on Halal Tourists in East Java. The Effect of Push Motivational Factors and Pull Motivational Factors on Tourist Loyalty Through Satisfaction on Halal Tourists in East Java, 17. pp. 510-519. ISSN eISSN: 2224-3496, pISSN: 1790-5079
Setiawan, Hedhian and Susanti, Christina Esti (2021) The Effect Of Brand Experience On Brand Loyalty Through Brand Satisfaction And Brand Trust In Altex Brand Pt Atlantic Ocean Pain In East Java. The Effect Of Brand Experience On Brand Loyalty Through Brand Satisfaction And Brand Trust In Altex Brand Pt Atlantic Ocean Pain In East Java, 8 (1). pp. 82-91. ISSN 2394-9333
Susanti, Christina Esti (2019) The Effect of Service Quality on Behavioral Loyalty Through Customer Satisfaction and Attitudinal Loyalty in the 4-Star Hotel in East Java, Indonesia. The Effect of Service Quality on Behavioral Loyalty Through Customer Satisfaction and Attitudinal Loyalty in the 4-Star Hotel in East Java, Indonesia, 7 (6). pp. 562-568. ISSN 2328-2185
Susanti, Christina Esti (2019) The Effect of Service Quality and Perceived Price Fairness on Consumer Loyalty through Consumer Satisfaction on Budget Hotel in East Java. The Effect of Service Quality and Perceived Price Fairness on Consumer Loyalty through Consumer Satisfaction on Budget Hotel in East Java, 12 (6). pp. 1-7. ISSN (Print): 0974-6846 (Online): 0974-5645
Amelia, ., Supit, Henky and Susanti, Christina Esti (2017) The Effect Of Acceptance Of Technology Innovation Towards Actual Usage Through Consumer Value On Online Mall In Surabaya, Indonesia. International Journal of Advanced Research (IJAR), 5 (12). pp. 1227-1239. ISSN 2320-5407
Susanti, Christina Esti (2017) Influence of Social Networks and Social Media toward Satisfaction through Apparel Purchase Decision on Adolescents in East Java. International Journal of Supply Chain Management, 6 (4). pp. 224-233. ISSN 2050-7399 (Online) 2051-3771 (Print)
Susanti, Christina Esti and Mandal, Purnendu (2017) Influences of experience dimensions on consumer loyalty: the case of travel agencies in East Java. Influences of experience dimensions on consumer loyalty: the case of travel agencies in East Java, 13 (3). pp. 340-354. ISSN Print: 1756-0047 Online: 1756-0055
Ardhanari, Margaretha and Susanti, Christina Esti (2015) Membangun Daya Saing Melalui Strategi Segmentasi Pasar dan Analisis Perilaku Konsumen Produk Mebel Lokal. In: Proceeding Seminar dan Call For Papers Membangun Daya Saing Perekonomian Daerah Melalui Pengembangan Pariwisata dan Ekonomi Kreatif, 3-4 September 2015, UKRIDA.
Susanti, Christina Esti and Ardhanari, Margaretha (2014) Perilaku pembelian konsumen jawa mataraman dalam perspektif theory of planned behavior. In: Conference on Management and Behavioral Studies, 29 Oktober 2014, Universitas Tarumanagara, Jakarta.
Ardhanari, Margaretha and Susanti, Christina Esti (2014) Internal customer behavior intention: causality service quality, satisfaction, and internal customer behavior intention in educational services in east java (overview the service marketing triangle). In: The 5th Snapshot of Content Business in Today’s ICT Industry (SCBTII 2014), 5 September 2014, Telkom University, Bandung.
Susanti, Christina Esti (2014) Influence of service quality and the atmosphere towards loyalty through customer satisfaction in boutique hotel in East Java, Indonesia. In: 12th APacCHRIE Conference 2014, 21-24 May, 2014, Subang Jaya, Malaysia.
Susanti, Christina Esti (2014) The antecedence of customer loyalty in traditional restaurants in East Java, Indonesia. International Journal Process Management and Benchmarking, 4 (1). pp. 22-35. ISSN 1460-6739
Susanti, Christina Esti (2014) A behavioral model for measuring university climate entrepreneurship sebagai salah satu solusi kesejahteraan keluarga di Surabaya. Journal of Management and Business Review, 11 (2). pp. 95-114. ISSN 1829-8176
Susanti, Christina Esti (2013) Influence of trust in supplier and trust in brand on the purchase and attitudinal loyalty for retailer at pt sinar sosro in Surabaya. In: The 10th International Annual Symposium On Management, March 16, 2013, UBAYA, Surabaya.
Susanti, Christina Esti (2013) Brand equity towards repurchasing intention of mobile phones through consumer value. Manajemen & Bisnis Berkala Ilmiah, 12 (1). pp. 50-63. ISSN 1412-3789
Suhartatik, Ani and Susanti, Christina Esti (2013) Pengaruh bintang iklan dan bahasa iklan terhadap niat beli melalui persepsi konsumen anak-anak pada Oreo orange di Surabaya. In: The 6th NCFB and Doctoral Colloquium 2013 Towards a New Indonesia Business Architecture, Fakultas Bisnis dan Pascasarjana UKWMS, October, 24, 2013, Surabaya.
Susanti, Christina Esti (2012) Entrepreneurial marketing: Hubungan antara entrepreneurship dengan marketing. In: Seminar Nasional Kewirausahaan dan Inovasi Bisnis II, September 2012, Universitas Tarumagara Jakarta.
Susanti, Christina Esti (2012) Peran moderasi perceived corporate social responsibility dalam pengaruh trust terhadap loyalitas dan repurchase intention pada air minum dalam kemasan merek Aqua di Surabaya. Journal of Management and Business Review, 9 (2). pp. 137-153. ISSN 1829-8176
Susanti, Christina Esti and Suhartatik, Ani (2012) Seminar Nasional Pendidikan Untuk Kejayaan Bangsa 29-30 Juni 2012 Universitas Sanata Dharma. In: Seminar Nasional Pendidikan di Universitas Sanata Darma, 29-30 Juni 2012, Universitas Sanata Dharma Yogyakarta. (Unpublished)
Susanti, Christina Esti and Vidyatama, Hernanto (2012) Service Recovery: Solusi Problematika Kinerja Bisnis (Studi Kasus di Bank Central Asia, Kantor Cabang Pembantu (KCP) Darmo, Surabaya. In: Seminar Nasional & Call For Papers, 15 Mei 2012, Universitas Atmajaya Yogyakarta.
Susanti, Christina Esti (2012) The influence of brand equity towards repurchasing intention of nokia mobile phone through the consumer value in Surabaya. In: The 9th International Annual Symposium on Management, March, 17, 2012. UBAYA, Surabaya.
Muljani, Ninuk and Susanti, Christina Esti (2011) Pengaruh citra produk dan kepuasan terhadap loyalitas konsumen pada herbal medicine di Surabaya. In: Call for Paper : Enhancing Indonesia's Competitive advantage in the global economy, 13 Desember 2011, Universitas Kristen Satya Wacana Salatiga.
Susanti, Christina Esti (2011) Uji Beda Antara Service Quality Perception Pasien Pada Rumah Sakit Umum Berdasarkan Dimensi Budaya di Surabaya. In: Festival Seni Maranatha, 18 Pebruari 2011, Universitas Kristen Maranatha.
Susanti, Christina Esti (2010) Analisis penerapan loyalty program pada industri perhotelan di Surabaya. Kajian Manajemen dan Bisnis, 2 (1). ISSN 2085-9511
Susanti, Christina Esti (2010) Pengujian service-profit chain pada instalasi rawat inap kelas VVIP di Rumah Sakit Umum tipe non pendidikan di Jawa Timur. In: Seminar dan Konferensi Nasional, 12 Desmber 2010, Universitas Katolik Atmajaya Jakarta.
Susanti, Christina Esti (2010) Sustainable consumption and production model (3-gmodel): green consumer, green company, and green environment. In: The 4th National Conference Faculty of BusinessTowards a New Indonesia Business Architecture, Desember 2010, Universitas Katolik Widya Mandala Surabaya.
Susanti, Christina Esti (2009) Tqm dan iso 9000:2000 dalam pelayanan kesehatan VS Malcom baldrige national quality award (MBNQA). In: The 3rd National Conference Faculty of Economics Towards a New Business Architecture, October, 10, 2009, Universitas Katolik Widya Mandala Surabaya.
Susanti, Christina Esti (2009) Pengaruh dimensi budaya terhadap service quality perception nasabah bank berbasis syariah di Surabaya. Sosio-Religia, 8 (Khusus). pp. 873-888. ISSN 1412-2367
Susanti, Christina Esti (2009) The Influence of Image and Customer "Satisfaction towards Consumers" Loyalty to traditional Food In Surabaya. Jurnal Manajemen Pemasaran, 4 (1). pp. 1-10. ISSN 1907-235X
Susanti, Christina Esti (2008) Upaya peningkatan strategi marketing mix pangan berbasis bahan lokal melalui analisis sikap konsumen dengan model fishbein di Surabaya. Jurnal Manajemen Pemasaran,, 3 (1). pp. 1-7. ISSN 1907-235X