Items where Author is "Moningka, Novita Marini"

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Thesis

Moningka, Novita Marini (2001) Analisis perbedaan antara persepsi dan harapan kualitas layanan pelanggan jasa kontener angkutan laut PT. Tanto Intim Line di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

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