Items where Author is "Moningka, Novita Marini"
Group by: Item Type | No Grouping
Number of items: 1.
Moningka, Novita Marini (2001) Analisis perbedaan antara persepsi dan harapan kualitas layanan pelanggan jasa kontener angkutan laut PT. Tanto Intim Line di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.