Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems

Dewi, Dian Retno Sari and Hermanto, Yustinus Budi (2022) Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems. Supply Chain Capabilities to Improve Sustainability Performance of Product-Service Systems, 17 (8). pp. 2561-2569. ISSN pISSN: 1743-7601, eISSN: 1743-761X

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Abstract

This study aims to investigate the supply chain (SC) capabilities required for manufacturers, intermediaries and service partners to improve the Sustainability Performance of Product–Service Systems (SPOPSS). A considerable challenge faced by the SC is how manufacturers collaborate with intermediaries and service partners to develop SC capabilities in order to improve SPOPSS. This paper presents a conceptual framework using dynamic capabilities theory for investigating the relationship between SC capabilities and SPOPSS. By qualitative approach through semi-structured interviews with six senior managers from four motorcycle companies–manufacturers and intermediaries, the conceptual framework was validated using thematic analysis. This study identified six SC capabilities: collaboration, partner development and knowledge transfer, innovative service delivery, reflexive control, re-conceptualisation and sustainable product–service capability to improve SPOPSS, also identified microfoundation of dynamic capabilities for each six SC capabilities. The findings proposed two significant contributions to the body of knowledge; first, by developing six identified SC capabilities to improve SPOPSS; and second, by presenting qualitative empirical evidence on how these SC capabilities’ development is inseparable from the SC and could be interactively transferred from manufacturers through intermediaries to a network of service partners

Item Type:	Article
Uncontrolled Keywords:	dynamic capabilities, sustainability performance, product-service systems, supply chain capabilities
Subjects:	Engineering > Industrial Engineering
Divisions:	Journal Publication
Depositing User:	F.X. Hadi
Date Deposited:	24 Mar 2023 07:25
Last Modified:	17 May 2023 08:41
URI:	http://repository.ukwms.ac.id/id/eprint/34475

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