Theresia Intan, Putri Hartiana (2011) Penggunaan strategi PR 2.0 dalam usaha membangun customer relations lembaga pelayanan publik. In: Proseding Seminar Nasional Public Service Communication for Good Governance.
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Abstract
Penelitian ini mengkaji bagaimana membangun kepuasan pelanggan di sektor pelayanan publik. Kepuasan pelanggan merupakan cerminan penting hubungan perusahaan dengan publiknya
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | PR 2.0, Customer Relations |
| Subjects: | Communication Science |
| Divisions: | Faculty of Communication Science > Communication Science Study Program |
| Depositing User: | Theresia Intan Putri Hartiana |
| Date Deposited: | 22 Jul 2017 05:35 |
| Last Modified: | 02 Oct 2018 04:52 |
| URI: | http://repository.ukwms.ac.id/id/eprint/11191 |
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