Items where Author is "Utamin, Herluinus Donny"
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Utamin, Herluinus Donny (2005) Analisis perbedaan kualitas layanan antara Resto Pro Steak, Ziga Zaga, dan Big Bone berdasarkan persepsi pelanggan di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.