Items where Author is "Mailiana, Ida"
Group by: Item Type | No Grouping
Number of items: 1.
Mailiana, Ida (2014) Pengaruh kualitas pelayanan, pemulihan kegagalan pelayanan, dan keadilan pemulihan terhadap loyalitas konsumen toko online di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.