Application of the Improved QFD Method Case Study: Kitchen Utensils Rack Design

Rahaju, Dini Endah Setyo and Dewi, Dian Retno Sari (2013) Application of the Improved QFD Method Case Study: Kitchen Utensils Rack Design. Application of the Improved QFD Method Case Study: Kitchen Utensils Rack Design, 7 (7). pp. 1508-1513. ISSN pISSN: 2010-376X eISSN: 2010-3778

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Abstract

This paper presents an application of the improved QFD method for determining the specifications of kitchen utensils rack. By using the improved method, the subjective nature in original QFD was reduced; particularly in defining the relationship between customer requirement and engineering characteristics. The regression analysis that was used for obtaining the relationship functions between customer requirement and engineering characteristics also accommodated the inaccurateness of the competitive assessment results. The improved method which is represented in the form of a mathematical model had become a formal guidance to allocate the resource for improving the specifications of kitchen utensils rack. The specifications obtained had led to the achievement of the highest feasible customer satisfaction.

Item Type:	Article
Uncontrolled Keywords:	Customer satisfaction, kitchen utensils rack design, QFD, specifications.
Subjects:	Engineering > Industrial Engineering
Divisions:	Journal Publication
Depositing User:	F.X. Hadi
Date Deposited:	21 Mar 2023 09:25
Last Modified:	03 May 2023 01:39
URI:	http://repository.ukwms.ac.id/id/eprint/34454

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