Telemedicine as an option for health service limitations in covid-19 pandemic era

Novita, Bernadette Dian, Dewi, Sianty, Ongkodjojo, Evelyn, Michae, Immanuel, Palupi, Agata Christi and Tahalele, Paul L. (2021) Telemedicine as an option for health service limitations in covid-19 pandemic era. Telemedicine as an option for health service limitations in covid-19 pandemic era, 7 (2). pp. 157-164. ISSN pISSN: 2338-0373, eISSN: 2623-2723, Jurnal Nasional Terakreditasi Sinta 4

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Abstract

Coronavirus disease 2019 (COVID-19) pandemic provides a new habit in self-quarantine or physical distancing. The recommendation is to delay visits to health facilities if it is not in emergency condition to slow down the spread of COVID-19 transmission. This study aims to develop a telemedicine system that integrates three main components, namely doctors, patients, and hospital management in Gotong Royong Hospital Surabaya, to minimize the transmission of COVID-19 while still providing comprehensive health services. The development of telemedicine service is divided into three stages. In the first stage, emergency screening was carried out by developing Frequently Asked Questions (FAQs). The second stage was continued with prototype testing, and the last part was improving the system to create a better referral system. Gotong Royong Hospital telemedicine has been active since June 2021; within two months, 45 patients are willing to use telemedicine services. The results showed that patients easily accepted telemedicine in internal medicine clinic services (p<0,005). In addition, there are no differences in acute and chronic diseases conditions as well as COVID and non-COVID, so that telemedicine can be recommended for all aspects of patient care. A significant difference was obtained in the ease of obtaining related to treatment or length of treatment and interpretation of laboratory result (p = 0,01). Based on this result, the development of telemedicine services during the COVID-19 pandemic makes it easier for patients to gather information related to health care.

Item Type: Article
Additional Information: Jurnal Nasional Terakreditasi Sinta 4
Uncontrolled Keywords: Telemedicine; COVID-19; health services for acute and chronic diseases.
Subjects: Medicine
Divisions: Journal Publication
Depositing User: F.X. Hadi
Date Deposited: 03 Nov 2021 07:19
Last Modified: 17 May 2023 03:01
URI: http://repository.ukwms.ac.id/id/eprint/27288

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