Pengaruh store image, perceived quality, trust, dan perceived value terhadap repurchase intention produk private label di Ace Hardware Surabaya

Natalia, Esther (2020) Pengaruh store image, perceived quality, trust, dan perceived value terhadap repurchase intention produk private label di Ace Hardware Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

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Abstract

Penelitian ini bertujuan untuk menganalisis Pengaruh Store Image, Perceived Quality, Trust, dan Perceived Value Terhadap Repurchase Intention Produk Private Label di Ace Hardware Surabaya. Penelitian ini menggunakan metode kuantitatif dan data yang digunakan dalam penelitian ini adalah data primer. Jumlah sampel yang digunakan dalam penelitian ini adalah sebanyak 150 responden dengan teknik purposive sampling. Teknik analisis yang digunakan adalah analisis SEM dengan program LISREL. Hasil penelitin ini menunjukkan bahwa store image berpengaruh positif dan signifikan terhadap perceived quality, perceived quality berpengaruh positif dan signifikan terhadap trust, perceived quality berpengaruh positif dan signifikan terhadap perceived value, trust berpengaruh positif dan signifikan terhadap perceived value, perceived quality berpengaruh positif dan signifikan terhadap repurchase intention, trust berpengaruh positif dan signifikan terhadap repurchase intention, dan perceived value berpengaruh positif dan signifikan terhadap repurchase intention. Sedangkan variabel store image positif tetapi tidak signifikan terhadap trust.

Item Type: Thesis (Undergraduate)
Department: S1 - Manajemen
Contributors:
Contribution
Contributors
NIDN / NIDK
Email
Thesis advisor
Budiarsi, Sri Yunan
NIDN0001065703
yunan@ukwms.ac.id
Thesis advisor
Soebagyo, Arini
NIDN0716035701
arinisoebagyo@yahoo.com
Uncontrolled Keywords: Store image, perceived quality, trust, perceived value, repurchase intention
Subjects: Business
Business > Management
Divisions: Faculty of Business > Management Undergraduate Study Program
Depositing User: Esther Natalia
Date Deposited: 03 Aug 2020 07:19
Last Modified: 03 Aug 2020 07:19
URI: http://repository.ukwms.ac.id/id/eprint/22986

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